Terms and Conditions
TERMS AND CONDITIONS
Terms and Conditions of the Promotion « Win a Toblerone Crystal Bar Crafted by Swarovski »
1. General information
1.1. This Promotion is organized by Mondelez World Travel Retail GmbH., registered under number CHE-114.538.944. , Lindbergh-Allee 1, 8152 Glattpark (Opfikon), Switzerland (hereinafter “the Promoter“).
The Administrator of the Promotion is the company Filtr Pte ltd. Company number: 201536890E. Address: Registered Office Address : 111 North Bridge Road, #22-02, Peninsula Plaza, Singapore 179098, a Singaporean company, registered under number 201811508G with its registered office located at 111 North Bridge Road, #22-02 Peninsula Plaza, Singapore 179098, Singapore (hereinafter together “the Administrator”).
The Promotion will run from 23.06.2026, 0:01 until 24.08.2026, 23:59 (hereinafter: “Promotional Period”), and will be announced on:
- The website www.winacrystalbar.com
- Point of sale advertisements in participating stores
1.2. This Promotion (hereinafter : “the Promotion”) is open to all individuals in possession of a valid airline flight ticket who have passed and cleared check-in security at Charles de Gaulle airport or Orly airport, who have reached the age of majority in their country of residence, and meet the eligibility requirements of shopping at Duty Free Shops at the Charles de Gaulle Airport or Orly Airport.
1.3. Employees of the Promoter and/or Administrator, all other persons who have access to data related to the Promotion, their immediate families or any persons professionally connected with the organization and administration of the Promotion are excluded from participating.
1.4 Individuals that are legal residents of the following countries are expressively excluded from participation:
- Afghanistan
- Iran
- Iraq
- Kuwait
- Lebanon
- Libya
- Malaysia
- North Korea
- Pakistan
- Russia
- Saudi Arabia
- Sudan
- Syria
- Venezuela
- Mauretania
- Mali
- Niger
- Chad
- Yemen
- Benin
- Burkhina Faso
- Myanmar
1.5. Participating products are limited to any product of Toblerone.
2. How to participate in the promotion
2.1 To participate in this Promotion, participants must:
Buy Toblerone products for a minimum amount of 15 euros on the same receipt, have Internet access to access the Promotion website www.winacrystalbar.com
Have a device with a camera to take a photo and upload a valid purchase receipt.
Have read and agree to these Terms and Conditions and confirm that they have reached the age of majority in their country of residence by checking the appropriate consent box; follow the terms of the Promotion indicated below
2.2 This Promotion is limited, throughout the entire Promotional Period, to one (1) participation per person per day.
2.3. The purpose of these Terms and Conditions is to ensure equality for all participants and equal opportunities to win the Prize after fulfilling the mechanic specified in the present Terms and Conditions
3. Mechanics of the Promotion
3.1. Participants must purchase a package of Toblerone products for a minimum amount of 15 (fifteen) Euros in Duty-Free Stores at Roissy Charles de Gaulle Airport or Orly Airport and then access the website winacrystalbar.com.
3.2. Participants must follow these steps:
- Purchase Toblerone produits for a minimum amount of 15 (fifteen) euros,
- Enter the receipt number of the receipt corresponding to the Toblerone products purchase,
- Upload the receipt corresponding to the Toblerone products purchase
- Enter the following mandatory personal details:
- Name and surname.
- Email address.
- Cell Phone Number
- postal address and country of residence
- Agree to these Terms and Conditions by ticking the appropriate box.
3.2.1. Within the Promotional Period, Participants must retain an itemized receipt that states the time and date of purchase prior to entry, , as this may be required for validation of the Prize’s award and in order for the winner to receive the Prize.
3.2.2. An entry containing the same AP code, receipt number, phone number, spent amount (optional) and the same date can be registered only once. If the registration is successful, a confirmation text will be displayed on the website screen.
*Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more products than you can reasonably use or consume only to participate in this Promotion.
3.3. The Prize Draw
All participants of the entire Promotion will be included in the database from which the electronic system will randomly draw a winner for the Prize towards the end of the campaign.
The Prize Draw will take place between September 8th and September 15th 2026.
Eligibility: The Prize draw will include all valid registrations made during the Promotional Period.
The Prize draw will be carried out under the supervision of a bailiff with whom these Terms and Conditions will be deposited.
One original prize winner and five reserve winners will be drawn for the Prize.
The first reserve prize winner is the entrant who is drawn next to the original prize winner draw and who receives the Prize if the original prize winner is disqualified for any reason set forth in these Terms and Conditions or withdraws from participation at any time in this Promotion, or waives the Prize.
The second and each subsequent reserve prize winner is the entrant who is drawn next to the previous reserve prize winner and who receives the Prize in the event that the first prize winner and the first reserve prize winner are disqualified for any reason set forth in these Terms and Conditions, at any time withdraw from participation in this Promotion or forfeit the Prize in the order in which the reserve prize winner was drawn.
4. Limitations And Fraudulent Participation
4.1. Participation in this Promotion is only possible with participating Toblerone products.
4.2. Entry is personal and third party and/or automated submissions/entries will not be accepted. Identities created solely for the purpose of altering, forging or manipulating any Promotion-related parameter, as well as fraudulent participation in any other form, are prohibited and will not be accepted.
4.3. In case the winner
- Fails to comply with the Terms and Conditions set out in this document;
- has provided an invalid email address;
- Fails to provide correct or complete contact details on the online form;
- Ignores the “reminder” e-mail sent within 2 (two) days from the first notification, and does not complete the online form within the prescribed period of 5 (five) days from the receipt of said reminder e-mail;
- Does not sign/provide other documents required to prove their identity in case they are asked to do so by the Promoter or the Administrator, and/or does not sign/provide other documents required for the Prize’s award;
- Does not provide a copy of the purchase receipt in case the Promoter or the Administrator requests it before shipping the Prize ;
- Is unable to accept the Prize as set forth herein for any reason;
in this case, the Organizer will then consider the winner to have forfeited the Prize outright, and the Prize will not be awarded to this winner and may not be claimed by him/her at a later date under any circumstances. In such a case, the Organizer will award the Prize to an alternate winner under the conditions described above.
4.4. The Prize is not transferable or exchangeable and cannot be redeemed for cash or any other form of compensation in whole or in part. If for any reason the Prize is unavailable, the Promoter reserves the right to substitute it with another Prize of equal or greater value, at its sole discretion.
4.5. A participation/entry must be made directly by the person entering the Promotion and in accordance with these Terms and Conditions. Third party, spam and bulk entries will not be accepted.
The Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms and Conditions, and may cancel, terminate, modify or suspend the Promotion or invalidate any affected entries.
Entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be counted.
If it becomes apparent that either a participant is using any means to circumvent this condition such as, and without limitation, using multiple identities, fraudulently falsifying data, acting fraudulently or dishonestly in the opinion of the Promoter or otherwise acting in violation of these Terms and Conditions, the participant will be disqualified, and, if the remaining entries have not been affected, the Organizer will award the Prize to a reserve winner under the conditions described above.
4.6 The Promoter seeks to run a fair and secure Promotion and prevent abuse and cheating.
If you participate in a way that is not consistent with these Terms and Conditions, your participation (and any of your associated aliases’ participation) will be disqualified, any Prize awarded may be decreed void and recoverable, and the Promoter reserves the right to bar you from entering future Promotions for a period of at least six months. For this reason, the Promoter reserves the right, directly or through the Administrator, at any point to:
- Verify the eligibility of participants and/or reserve winners by requesting information considers reasonably necessary for this purpose. Both participation or any Prize may be withheld until verification is completed satisfactorily;
- Disqualify entries that are not made directly by the individual entering the Promotion;
- Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means;
- Disqualify entries made using anonymous email services such as, but not limited to, Guerilla Mail, Dispostable or Mailinator;
- Disqualify entries beyond the maximum allowed, or those using techniques such as ‘scripting’/, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means; and disqualify entries which, in some other way, do not fully meet the requirements of these Terms and Conditions.
5. Prize
- A dedicated English and French speaking in-house prize coordinator to serve as a main point of contact.
- Winner will be contacted via email within 10 working days after the Prize Draw to supply all relevant address details and will be given instructions on how to receive the Prix.
- The sending of final documents to winner will occur by email.
6. Delivery of the prize
6.1. Only postal addresses in approved countries will be accepted for the delivery of the Prize
6.2. The Prize will be delivered to the participants country of residence by international secure transport. If the Prize cannot be delivered to the winner’s address, the winner may be asked to travel to the nearest Brinks or Malca Amit offices within the winner’s country of residence to receive the Prize. If the winner is unwilling or unable to receive the prize, the claim to the prize shall lapse and the prize shall be forfeited. In this case, a reserve winner will be appointed in his stead as explained above.
When receiving the Prize, the winner, or the person authorized by the winner to do so with a special authorization, signs a declaration of acceptance of the Prize, which terminates all further obligations of the Promoter and Administrator of the Promotion towards the winner.
6.3. If, for any reason whatsoever, the Prize is not available, the Promoter reserves the right to offer a Prize of equal or greater monetary value other than the one originally envisaged, if he deems this necessary.
6.4. Personal data required for Prize delivery.
The following personal data will be requested from the winners and processed to ensure the correct delivery of the Prize:
- First Name, Last Name,
- Age,
- Street, House Number/Flat Number (if applicable),
- Postal Code, City, District, Country of residence,
- Telephone
More details about the processing of participants’ personal data are provided in Article 7 below.
The winner acknowledges the right to the Prize only after the Administrator inspects the identification document and, if applicable the valid purchase receipt submitted – otherwise the participant may lose the right to the Prize.
7. Data protection notice
7.1 Methods of collection of the participants’ personal data.
All personal data collected from the participants (first name, last name, age, postal address, e-mail address and phone number) in connection with the Promotion (hereinafter, the “Data”) is provided directly by participants, on a voluntary basis when registering for the Promotion. The legal basis for the Data processing is therefore the consent of the data subject (Article 6.1.a) of the General Data Protection Regulation of 2016 – GDPR).
7.2 Purposes of Data Processing
The Data provided by participants will only be used by the Promoter and the Administrator for the purpose of conducting this Promotion and awarding the Prize.
7.3 Data Retention
The Data will be retained in the Administrator’s servers, and as the case maybe, in those of the Promoter only for as long as necessary to conduct the Promotion and to comply with the related legal obligations ; this duration will in any case not exceed 6 (six) months from the delivery of the Prize to the winner.
Certain Data may be retained by the Promoter for a longer period, which means for the duration of the applicable statute of limitations, but only stored in an intermediate archive with access restricted to employees who may need to access it (legal and/or accounting staff), solely to enable it to exercise or defend its rights in the event of a claim or dispute regarding the Promotion.
7.4 Participants’ Rights regarding their Data
In accordance with the French Data Protection Act n°78-17 dated 1978 and the GDPR, participants have the following rights:
- access to their Data;
- rectification of inaccurate or incomplete Data;
- erasure of their personal Data;
- restriction of processing in certain circumstances;
- objection to processing for legitimate reasons;
- data portability; and
- right to set the consequences of their death on their Data.
Participants also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL : www.cnil.fr).
7.5 Disclosure and Data Transfer
The Promoter, the data controller, may, as described below, disclose entrant´s personal information to its processors and agents to assist in conducting this Promotion or communicating with participants.
Indeed, Filtr Pte ltd , the Administrator, has created and manages the Promotion website on behalf of the Promoter, acting as its data processor. The Promotion website will be hosted by Ligne Web Services – LWS (10 rue Penthièvre – 75008 Paris France), acting as a data sub-processor of the Administrator in this regard. The Administrator will grant access to the participants database to its subsidiary WEPURPLE FRANCE (EURL, entreprise unipersonnelle à responsabilité limitée registered with the Paris Trade and Companies Register under the number 841 835 945, whose registered office is located 115 Rue Saint Dominique 75007 PARIS which will transmit this database to the bailiff mentioned below so that he may monitor the prize draw. WEPURPLE FRANCE will also share the name of the winner and his/her contact details with the carrier approved by the Promoter, for the purpose of delivering the Prize in the winner’s country; with the carrier acting as a data sub processor of the Administrator.
The Administrator being headquartered in Singapore, the Data will be transferred to and processed in Singapore, outside the European Economic Area (EEA). By participating en ticking the dedicated box on the entry form, the participants explicitly consent to this transfer. The Promoter and the Administrator have implemented appropriate safeguards to ensure that personal data is adequately protected in accordance with the GDPR; in particular, the Administrator has implemented data processing agreements, with its data sub processors, and Binding Corporate Rules which all comply with the GDPR.
7.6 Legal Compliance
The Promoter, the Administrator and its data sub processors shall comply with all applicable requirements of the Data Protection Act n°78-17 dated 1978 (as amended), the GDPR and any successor legislation or other local applicable law of France.
7.7 Cookies Policy
No cookies or similar tracking technologies will be placed or used on participants’ devices when accessing the Prize draw website. The Promoter and the Administrator will not collect any Data via cookies or tracking technologies.
8. Limitation of Liability
8.1. The Promoter shall have no liability for late, incomplete, incorrectly submitted, altered, or misdirected entries, claims or correspondence, whether due to error, omission, alteration, falsification, deletion, theft, destruction, transmission interruption, failure to communicate or otherwise.
The same applies to address data provided by the entrant that is altered or otherwise incorrect. For the avoidance of doubt, it is the participant´s responsibility to check spam to ensure that he/she has received promotional communications.
The Promoter is not responsible for a participant claiming a prize late if this email is received anyway.
8.2. The Promoter will make every effort to ensure that the Promotion runs without technical problems.
The Promoter is not responsible for service interruptions due to technical problems, system or software failures, delays or other problems that may affect the participants’ ability to participate in the Promotion or access the website.
The Promoter will immediately take all necessary measures to ensure that the cause of the error is found and resolved as soon as possible.
8.3. The Promoter excludes its responsibility for any hacking against the Promotion website or the server that manages the Promotion website which may cause Participants to receive false messages of any kind or to be prevented from entering the Promotion.
8.4. If a participant closes their browser window during data entry or if the connection (for any reason) to the website’s servers/network is interrupted, the Promoter is not responsible for any data loss.
8.5. If for any reason any aspect of this Promotion is unable to run as planned, including due to computer virus infection, network failure, malware incident, errors, corruption, unauthorized interference, fraud, technical failures or any cause beyond the control of the Promoter, which alters or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may, to the fullest extent permitted by the mandatory provisions of the applicable law, in its sole discretion, cancel, terminate, modify or suspend all or part of the Promotion at any time without prior notice or cancel any affected entries.
8.6. The Promoter and its associated agencies and companies shall not be liable for any loss (including, without limitation, indirect, special or consequential losses or lost profits), expense or damage suffered (whether or not due to the negligence of any person) in connection with this Promotion or the acceptance or use of the Prize except for any liability that cannot be excluded by law, in which case such liability shall be limited to the minimum extent permitted by law.
8.7. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
9. Miscellaneous
9.1. The Promoter reserves the right at any time, at his sole discretion, to verify the eligibility of any entrant (including but not limited to age and place of residence) and to cancel their participation in case of refusal.
9.2. By expressing the consent required in the selection context and by taking part in this Promotion, all participants accept these Terms and Conditions.
9.3. The Promoters reserve the right to amend these Terms and Conditions if necessary. The most recent version of these Terms and Conditions can be accessed at any time during the Promotion at website www.winacrystalbar.com.
9.4. If any provisions are found to be illegal, void, invalid or otherwise unenforceable, then it shall be severed and deleted from these terms and conditions and the remaining clauses shall remain in full force and effect.
9.5. The present Terms and Conditions have been filed with SCP VENEZIA, COMMISSAIRES DE JUSTICE ASSOCIES, whose head office is located at 130 AVENUE CHARLES DE GAULLE, 92200 NEUILLY-SUR-SEINE, which will monitor the Prize Draw.
9.6. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communication, including advertising or Promotional material. All entry forms and instructions are deemed to form part of the Terms and Conditions and by entering all participants are deemed to accept and be bound by these Terms and Conditions. Keep a copy for your reference.
9.7. All questions, comments or complaints regarding this Promotion should not be sent to Facebook or Instagram, but to the Promoter at the following address support@winacrystalbar.com
9.8. Any dispute that may arise in relation to the interpretation, application or non-compliance with the provisions hereof or arising from the Promotion shall be governed by the French Law and shall be subject to the exclusive jurisdiction of the courts of France, subject to the mandatory provisions of the law of the participant’s country of residence.
9.9 In the event of any discrepancy between the French and English versions of these Terms and Conditions, the French version shall prevail for French-speaking participants, and the English version shall prevail for English-speaking participants.